Please Download NVAID App from Google Play store or visit www.nvaid.com to register yourself. For Registration, we need basic information such as Name, Phone Number, email id and Password.
Yes, Nvaid allows, multiple registration from the same phone number. Account is differentiated by the unique first name of the member. All SMS notification will come on the same number.
Nvaid maintains each user database separately and medical reports, prescriptions, lab reports will automatically attach in its own account and allows user to shared with consulted document. That is the reason Nvaid maintains each user Account. User Profile such as age, gender etc is shared automatically once the appointment is taken with the Doctor/Diagnostics Labs/Physiotherapy Care..
No, You have to register first before taking an appointment. We maintain a database for each registered user to store medical reports, prescriptions, lab reports, in your own account. That is the reason Nvaid maintains each user Account to share your clinical details with the doctor and also Doctor’s prescription or Diagnostic Labs Report is upload directly to your account. Your history will be maintained in your account. That is why its important to take an appointment with the respective registered account.
Doctor at the time of Registration has to submit ID proof and Medical Council Certificate. Nvaid verifies these documents before making these doctors active. No Doctor without proper qualification will be activated on Nvaid website.
No, Nvaid is not charging any subscription fee from the Users.
Presently, Nvaid is not charging any extra charges from the Patient for the Appointment Booking.
Yes, You can cancel the Appointment 60 minutes prior to an Appointment. If online payment is made then money is refunded fully to your bank account depending upon your mode of payment.
Yes, your documents and Profile are secured and password protected. Only with your consent, it will be shared to the consulted doctors.
All your data is securely stored on the server, so even if Application is deleted, you can access again by reinstalling the App.
You need to call customer care support number to change your registered mobile number.
You have to click on the forgot password and you have to enter the Username and the Mobile Number. You will receive an OTP on registered mobile number. Once you enter the OTP, you can enter new password.
You can download our Nvaid Doctor app for Free from play store (AppStore and Google) or visit www.nvaid.com to Register. Registration is Free of Cost. Once you have downloaded App please fill all the required details. Once Done, Nvaid Team will verify your documents and activate the account within 24 working Hrs.
Yes, you can add multiple clinics under single profile. You have to create all clinics appointment timings (appointment calendar) & manage multiple clinics using single profile .
Nvaid facilitates adding multiple doctors under same clinic. You need to select the clinic and then click on add doctor to the clinic. Doctor will get an invite from the Nvaid. Doctor needs to Register and accept the invitation under “ Invitation” tab.
You have to add Hospital as a Clinic and Create Schedule for the same.
Yes, Nvaid provides you the mobility to have different fee per Clinic/Hospital.
RPC stands for Remote Patient Consultation. By using latest technology, Nvaid has made online audio/video/text consultations in a much simpler and easier way. You have to define your RPC hours. It includes video consultation, audio call, chat, sharing e-prescription, accessing digital medical reports etc.
No presently you need not to pay any Transaction Processing Fee for the appointments which are handled by Nvaid.
You can create your appointment schedule under “Appointment Schedule” in your account. Simply open “My Schedule”. Click on the “Plus” Sign *Please note in case of Hospitals, ensure that the hospital is registered with us than only you can create corresponding time slot in the calendar.